Transform Customer Support with AI-Powered Conversations
24/7 automated solutions + human touch. Reduce response times by 80% while boosting customer satisfaction and conversions.
🗂️ Omni-Channel Chat
"All conversations, one dashboard."
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Manage chats from website widget, WhatsApp, Messenger, X(formerly Twitter), Telegram, WeChat, LINE, Viber, Slack—in a unified inbox.
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Deliver consistent experience across channels with language detection and seamless handover from bot to human agent.
🤖 Automatization
"Instant answers, effortless setup."
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Chatbots powered by AI provide fast, accurate replies—30% of inquiries auto-resolved.
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Build flows and rich message templates with no coding. Use chatbot actions to send emails, open articles, change departments.
🧑🤝🧑 Collaboration
"Teamwork made simple."
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Transfer chats instantly between agents, add internal notes, mentions, and assign departments.
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Notifications for read/delivered messages, typing indicators, and shared context ensure smooth handoffs.
💼 Client Management
"Know your customers."
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Automatically extract contact details; track past chats, purchases, tickets, and cart activity.
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Route chats based on user profiles and departmental needs for tailored engagement.
📊 Data Analysis
"Insights you need."
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Detailed analytics on chatbot performance, sentiment trends, missed queries, lead qualification, and user behavior.
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Dashboards track key metrics: chat volume, response times, conversion impact—fine-tune support with data-driven decisions.
🌍 Real-Time Translations
"One global support engine."
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Multilingual chatbots support over 50 languages, auto-detecting language and translating in real-time.
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Agents can effortlessly chat with customers anywhere, aided by instant bot-powered translation.

Secure Foundation
Military-Grade Infrastructure
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Certified Cloud Architecture
Hosted on AWS/GCP with 256-bit TLS 1.3+ encryption (in transit) and AES-256 (at rest) -
Zero-Trust Network
Web Application Firewall (WAF), DDoS mitigation, and quarterly pentesting by Cure53 -
Self-Hosted Sovereignty
Full data ownership option – deploy on your servers (HIPAA-ready)



Compliance Commitment
Global Standards Engine
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Certified Guardrails
ISO 27001:2025 + GDPR/CCPA automation (41-language policy tools) -
Privacy by Default
Granular consent workflows • Data minimization • Right-to-erasure in 1 click -
Transparency First
Live security dashboard • Public audit logs • Vulnerability disclosure program

Vigilant Operations
Proactive Threat Shield
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Strict Access Controls
Enforced 2FA • SAML 2.0 SSO • Role-based permissions with collision detection -
24/7 Cyber Vigilance
SIEM monitoring • Automated patching • 1-hour breach response SLA -
User Empowerment
Ephemeral messaging • Data masking • Security health scoring


🔒 Privacy & Security
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Optimized Regional Network
Benefit from networks fine-tuned for optimal performance in China and broader Asia, ensuring low-latency, stable connections for consistent support experiences.
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Advanced Anti-Attack & Anti-Hijacking Measures
Integrated technologies protect against network-level attacks and unauthorized access. Coupled with encrypted data and messages, this architecture maintains system integrity and minimizes breach risk.
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Data Localization & Retention Policies
Clients choose where to store data—be it the U.S., Europe, or self-hosted S3-style buckets. Data retention is automatically managed; backups are deleted or cycled within strict timeframes.
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Compliance Framework & Assurance
Our platform supports GDPR, CCPA, HIPAA, ISO 27001, and more. We provide regular audits, official compliance documentation, and policy transparency. Time-limited log storage aligns with best-practice privacy standards.
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Robust Encryption & Secure Messaging
All communications are encrypted end-to-end using HTTPS/TLS and SRTP/SIP TLS for voice data, safeguarding sensitive exchanges across web and voice channels
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Granular Access & Authentication Controls
Multi-layered account security featuring two-factor authentication, sub-account roles, API tokens, and configurable IP whitelisting ensures only authorized access.
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Encryption at Rest & in Transit
All stored and transmitted data is protected via industry-standard encryption algorithms (AES-256/TLS), ensuring confidentiality throughout the data lifecycle.
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Automated Data Management
You can configure automatic deletion or masking of chat transcripts and personal data fields (e.g., payment details), keeping your footprint minimal.
Reviews
What our clients say
about us

Anna, New York
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Jessica, Warsaw
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Mateusz, Katowice
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