OpenAI is reportedly adding e-commerce features to ChatGPT, transforming it from a conversational assistant to a full-blown shopping companion. This move has sent ripples across the […]

July 20, 2025 — The European Union has officially set 2028 as the year for its new VAT regulations on e-commerce imports to come into effect. […]

WhatsApp Business is entering a new era. As of July 1, 2025, Meta officially shifted its pricing model from a flat per-conversation fee to charging per […]

“Customers won’t wait – service must anticipate needs and decode unspoken frustrations.”With 72% of users switching to competitors due to delayed responses and 65% of enterprises […]